Required Skills

• Create and support standards, processes, and procedures necessary to produce the deliverables from the team and to work effectively with the other teams.
• 10-15 years experience required in IT or related field.
• 2-5 years of management/lead experience required in IT or related field.
• Experience testing and QA practices required
• Drives Test Strategy / Test Plan
• Drives Overall Test Timelines & Test phases
• Responsible for all test deliverables & test estimates
• Identify test data needs & secure test data
• Identify test environment needs & secure test environment
• Drives Defect Management calls & resolution
• At least 3 years of Agile experience
• Proven experience working with offshore teams
• Experience in full system development lifecycles desired.
• Experience in automating testing scenarios desired.
• Experience with the following technologies: Client Quality Center, Jira, Rally and Agile Methodology
• Experienced creating various testing tools/applications to optimize efficiencies and reduce manual processes desired.
• Ability to assess the impact of new process or project requirements on existing complex processes
• Strong business and technical writing skills producing clear and unambiguous deliverables to all levels of the organization
• Telecom experience preferred especially in BSS / OSS space

    Education Requirment

• Bachelor's Degree in Computer Science or related field.
• 10+ years experience in lieu of a Bachelor's Degree.
• 4+ years of management/lead in lieu of a Bachelor's Degree.
• Manage the communication to Technology and business leadership on status of plans and activity
• Manages weekly and ad hoc reporting pertaining to activity and operations
• Presents information on projects, initiatives or other subjects to peers, teams and Upper Management
• Work closely with internal business partners to forecast future needs and to develop cost effective strategies aligned with business objectives
• Assist with managing projects and timelines from conception through launch
• Ensure coverage of all areas of expertise necessary to support and grow the business within the Manager's area of responsibility
• Handle escalations from team and escalate as needed to upper management and senior leaders
• Provide SME level guidance to QA and Application support teams during test and deployment phases to non-production environment
• Participate in production release validation to ensure successful deployments of products
• Ability to provide cost benefit analysis or ROI
• Facilitation of inter-team communication across many agile projects within an organization
• Focus on moving toward continuous integration & delivery (CI/CD)
• Perform HR responsibilities: Provide guidance and mentor to direct reports including goal setting, train, and issue resolution. Manage direct reports.