Customer Experience Assurance helps to get visibility of how users experience the CSP’s services in order to improve customer satisfaction, reduce churn, and increase revenue. The real challenge lies in the data services which are encapsulated. Fortune 12 will recommend the best applications in the market through our partner network which have rich KQI modeling, Deep pack inspection and strong correlation engine to measure services like youtube, Netflix etc

Using these application CSPs can build customer-centric, users business and network oriented multilateral collaboration systems. It can help to improve the customer experience, and help operators to win amongst fierce network management competition.